1. Service OverviewWe provide visa and immigration assistance services, including but not limited to visa consultations, application preparation, and submission support for various countries (“Services”). We act as an intermediary between you and the relevant governmental authorities but do not guarantee the approval of any visa or immigration application.
2. EligibilityYou must be at least 18 years old to use our Services. By using the Service, you represent and warrant that you have the legal capacity to enter into a binding contract and that all information you provide is accurate, current, and complete.
3. User Obligations- Accuracy of Information: You agree to provide true, accurate, current, and complete information about yourself as prompted by the Service and to maintain and promptly update this information to keep it true, accurate, current, and complete.
- Compliance with Laws: You agree to comply with all applicable laws and regulations while using our Service, including immigration laws and any other relevant regulations in your country of residence and the destination country.
- Non-Commercial Use: The Service is provided for personal use only. You may not use the Service for any commercial purposes or in any way that harms or exploits the Service or any third party.
4. Fees and Payment- Service Fees: Fees for our Services are detailed on our website and are subject to change without notice. You agree to pay all applicable fees related to your use of the Service.
- Payment Methods: We accept various forms of payment as outlined on our website. Payments must be made in full before any visa or immigration assistance is provided.
- Refund Policy: All fees paid are non-refundable, except as otherwise provided in these Terms or required by applicable law. Refunds, if any, will be processed according to our Refund Policy.
5. Disclaimer and Limitation of Liability- No Guarantee of Outcome: We do not guarantee the approval of any visa or immigration application. The decision rests solely with the relevant governmental authorities. We will not be liable for any denial, delay, or other outcomes related to your visa or immigration application.
- Limitation of Liability: To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the Service.
6. Confidentiality and PrivacyWe are committed to protecting your privacy and maintaining the confidentiality of your information. Our use of your personal data is governed by our Privacy Policy, which is incorporated by reference into these Terms.
7. Intellectual PropertyAll content, trademarks, service marks, logos, and intellectual property rights on the Service are owned by or licensed to us. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes. You may not copy, modify, distribute, sell, or lease any part of our Service or its content without our prior written consent.
8. TerminationWe reserve the right to terminate or suspend your access to the Service at any time, with or without cause or notice, effective immediately. Upon termination, your right to use the Service will cease, but the provisions of these Terms will continue to apply.
9. Governing LawThese Terms and any dispute arising out of or in connection with them will be governed by and construed in accordance with the laws of UAE, without regard to its conflict of law provisions.
10. Dispute ResolutionAny dispute arising from these Terms or your use of the Service will be resolved through binding arbitration in accordance with the rules of [Arbitration Association] in Dubai, UAE. The language of the arbitration shall be English, and judgment on the arbitration award may be entered in any court having jurisdiction.
11. Changes to TermsWe may update these Terms from time to time. Any changes will be effective immediately upon posting on our website. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
12. Contact InformationIf you have any questions about these Terms or the Service, please contact us at:
[Your Contact Information]